We respect your privacy and are committed to protecting the personal information you provide when using our website or online ordering service.

This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices you have regarding your personal information.

Information We May Collect

When you use our website or place an order, we may collect information that is necessary to provide our services, including:

Your name
Contact details such as email address and telephone number
Collection or delivery information where applicable
Order details and purchase history
Any information you provide when contacting us

We may also automatically collect limited technical information, such as your IP address, browser type, device information and website usage data, to help maintain and improve our services.

Payment Information

Payments made through our website are processed securely by third-party payment providers.

We do not store your full payment card details. Payment information is handled directly by the relevant payment provider in accordance with their own privacy and security procedures.

How We Use Your Information

We use your personal information for purposes including:

Processing and fulfilling your orders
Communicating with you about your order
Responding to enquiries or support requests
Improving our website and customer experience
Maintaining security and preventing fraudulent activity
Meeting legal and regulatory requirements

Where you have provided consent, we may also use your information to send relevant marketing communications. You can withdraw your consent at any time.

Sharing Your Information

We only share personal information where it is necessary to provide our services or meet legal obligations. This may include trusted third parties such as:

Payment service providers
Website hosting and technology providers
Service providers who help us operate our online ordering system

We require third parties that process information on our behalf to handle your data appropriately and securely.

We do not sell, rent or trade your personal information to other organisations.

How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

While we take security seriously, no online transmission or storage system can be guaranteed to be completely secure.

How Long We Keep Your Information

We keep personal information only for as long as necessary for the purposes it was collected, including providing services, maintaining records, meeting legal obligations and resolving disputes.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

Your Data Protection Rights

Under UK data protection laws, you may have rights regarding your personal information, including:

Requesting access to the information we hold about you
Asking us to correct inaccurate information
Requesting deletion of your information where applicable
Objecting to or restricting certain processing activities
Withdrawing consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies and similar technologies to help provide a better user experience and ensure certain website features work correctly.

For more information about how we use cookies, please refer to our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices. The latest version will always be available on this website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact Best burford kebab and breakfast at [email protected].